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Cookie Policy

This policy describes the use of cookies on www.luwels.com and specifies the purposes for which cookies are used, as well as the possibilities for users to change and choose the use of cookies according to their needs. Cookies help us provide you with a better and more convenient user experience on our site and allow us to improve the site.


What are cookies?

Cookies are small data files that are sent from a web server to your browser when you visit a website. Depending on your browser settings, they are either saved or rejected. Saved cookies allow servers to recognize your computer.

By agreeing to the use of cookies on our website, we will place cookies on your computer or device to analyze how you use our website.


What cookies do we use and why?

We use four types of cookies.

Strictly necessary cookies

Strictly necessary cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. Without these cookies, we cannot provide the services you have requested. We use strictly necessary cookies to:

  • remember the information you entered on the order form when you go to other pages during a web browser session;
  • remember the goods and services you ordered when you arrived at the check-out page;
  • identify you when you have logged in to our site;
  • make sure you join the correct service once we have made changes to the site;
  • route users to specific service applications or specific servers.

Statistics cookies

Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited. We use activity cookies to:

  • provide statistics on how our site is used;
  • see how effective our ad is;
  • provide feedback to partners that one of our visitors has also visited their site. This may include details of products purchased;
  • to allow us to improve the site by assessing any errors that occur;
  • to test various designs on our site.

Functionality cookies

Also known as “preferences cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like reports for, or what your user name and password are so you can automatically log in. We use functionality cookies to:

  • remember what settings you have applied, such as size, options, etc .;
  • remember if we have already asked you if you want to fill in the survey;
  • show you when you are logged in to the site.

Marketing cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance. We use marketing cookies to:

  • gather information about your most visited websites and offer advertisements for products of particular interest to you;
  • link to social networks like Facebook;
  • provide advertising agencies with information about your visit so that they can provide you with ads that may be of interest to you.


How to delete, block and turn off cookies?

You can block cookies using your browser settings, which allow you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies that are necessary for the operation of the site), you may not be able to access all or part of our site.

Web browsers allow you to change your cookie settings. These settings are usually found in the "options" or "preferences" menus in your web browser. The following links may be helpful for you to understand these settings. Otherwise, please use the "Help" option in your web browser for more details.

Cookie settings Internet Explorer

Cookie settings for Firefox

Chrome cookie settings

Cookie settings in Safari

For more information on deleting or blocking cookies, please visit https://www.aboutcookies.org.uk/.


You can find more information about the processing of personal data in our privacy policy. If you have any questions, please contact us.


We use cookies to provide you more convenient and secure user experience. By continuing your browser session or clicking the "I Agree" button, you confirm that you agree to use cookies. You can revoke your consent at any time by changing your browser settings and deleting stored cookies. Read our cookie policy.